You're a dumbass. I hate people like you. People who have such a wrong take and act like it's impossible that they're wrong.

They deliberately served coffee FAR hotter than it should have been, and never told customers.

Standard coffee temperatures, if spilled on you, would not burn you that badly. It would sting, your skin would get red, but you wouldn't have bad burns.

This woman, because their coffee was basically at boiling point, had third degree burns, FAR worse than any normal coffee could do.

It wasn't about the fact that she got burned, it was about the severity.

They intentionally handed people containers of dangerous boiling water and didn't tell them about it.

Black coffee is served considerably lower than boiling temperature.